Frequently Asked Questions
Everything you need to know about shopping with Chunk Clothing.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. Because our styles range from oversized fits to tailored cuts, we recommend checking these measurements against your favorite garments at home.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like swimwear and undergarments are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days. Tracking information is sent via email as soon as your package ships.
Are Chunk Clothing materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that guarantee fair wages and safe working conditions.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team. After that window, we are unable to make modifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.